Jodi Rivera

Jodi Rivera Professional Career

About

Jodi Rivera

Facility & Employee Management

With over 20 years of experience in food services and fiscal management, I specialize in revitalizing operations to enhance efficiency, profitability, and customer satisfaction. My leadership roles have spanned managing multi-million-dollar dining facilities, streamlining processes, and developing teams across diverse locations, including university campuses and airline catering industries.

I excel in operational strategy, from crafting innovative menu cycles and optimizing labor scheduling to ensuring strict compliance with food safety standards. My career highlights include leading profitable operations at high-volume locations, implementing demand-driven scheduling, and designing tailored services for specialized clients like collegiate athletic programs.

A certified ServSafe Instructor and Proctor, I am passionate about fostering a collaborative workforce through effective hiring, cross-training, and mentoring. My technical proficiency includes workforce management tools like Kronos and comprehensive systems such as Microsoft Office, CORE, and Ariba.

Beyond my professional achievements, I actively contribute to community initiatives through volunteer roles in education, healthcare, and nonprofit organizations. With a BA in International Studies and a Minor in Economics from the University of South Florida, I bring a global perspective to my leadership approach.

More About Jodi

Featured in John R. Walker’s Ninth Edition of “An Introduction to Hospitality”, published by Pearson (ISBN-13 978-0-13-783818-9):